Question 1

How to Set Up Full Automation in Infinity (Step-by-Step Guide)

Accepted Answer

++Save time, scale faster, and let Infinity handle your eBay business automatically.++

Why Full Automation Matters for eBay Sellers

Time is the most valuable resource for side hustlers and growing eBay sellers. With Infinity’s full automation setup, you can save hours every week and ensure that your business runs smoothly in the background. This guide will walk you through the exact steps to set up billing, payment, and Amazon account setup so you can fully automate your dropshipping workflow.

Step 1: Billing Information Setup

Go to your dashboard: https://www.infinitybot.io/dashboard/profile
Under Billing Information, click Add.
Enter your business billing details accurately. | This ensures the correct billing address is used when we place the order on your behalf. |

Step 2: Payment Information Setup

Navigate again to your Profile page: https://www.infinitybot.io/dashboard/profile
Under Payment Information, click Add.
If you’re using the Amazon Prime Store Card (recommended — offers 5% cashback on all orders), enter a random expiration date in the future (for example, 06/30). | This ensures the correct payment information is used when we place the order on your behalf. |

Step 3: Amazon Account Setup

Go to Accounts: https://www.infinitybot.io/dashboard/accounts
Click Add under Amazon Account Information.
Enter your Amazon email, password, and 2FA OTP (TOTP).

H

Question 2

How to Use Manual Order (and What It’s For)

Accepted Answer

++Easily place orders that weren’t processed automatically — Infinity handles the rest.++

Overview

The Manual Order feature is used when an order was not placed automatically by Infinity for any reason. Instead of fulfilling it yourself, you can use Manual Order to have Infinity place it on Amazon, mark it as shipped, and update eBay with valid tracking: just like an automated order. | Manual Order ensures no sale ever slips through the cracks. |

How It Works

Enter the eBay Order Number Go to the Manual Order section in your dashboard and enter the full eBay order ID. Example: 01-253224-3243
Infinity Places the Order Infinity will automatically:
- Place the order on Amazon
- Mark it as Shipped on eBay
- Add verified tracking from a trusted carrier (Zinc)
Requires One Auto Order Credit Each Manual Order requires one Auto Order credit, which covers automated fulfillment and tracking services. Credits cost $1 per order. You can purchase more credits here: https://www.infinitybot.io/dashboard/profile

When to Use Manual Order

Use Manual Order if:

Infinity failed to automatically place an order
You created a listing manually outside of Infinity
An order was received while your automation was paused
You want Infinity to handle a one-off order manually | Manual Order gives you full flexibility to process exceptions without doing it yourself. |

Question 3

What Does Auto List Do?

Accepted Answer

++Automatically add Infinity’s vetted product leads to your eBay store without needing to enter ASINs manually.++

Overview

Auto List works just like Mirror List, but instead of you pasting Amazon ASINs, Infinity automatically selects and lists products from its curated lead pool. This feature saves time, prevents market saturation, and ensures every user gets exclusive listings. | Auto List is the fastest way to fill your store with profitable, optimized products. |

How It Works

Choose Quantity Enter the number of Infinity leads you’d like listed to your eBay account. Example: 25 → 25 unique product listings will be created for your store.
Infinity Lists for You Infinity automatically sources products from its daily lead pool and lists them to your connected eBay account.
Exclusive Listing Rights Once a lead is listed to your account, it becomes yours and yours only: no other Infinity user can list the same product. This exclusivity prevents marketplace saturation and maintains profitability.
Automated Optimization Each product is optimized for:
- Title & keywords for maximum visibility
- Pricing & profitability based on real-time data
- Shipping speed (Prime-qualified items preferred)
- Item specifics & compliance checked against Infinity’s VERO list

Why Use Auto List

Eliminates manual work: no need to gather or paste ASINs
Guarantees exclusive listings
Keeps your store consis

Question 4

What Are Premium Leads?

Accepted Answer

++Exclusive, high-quality product leads available only to Infinity Elite users.++

Overview

Premium Leads are a special tier of hand-vetted product leads reserved for Elite plan members. These leads represent Infinity’s highest-margin, lowest-competition products: carefully selected to maximize profitability and minimize risk. | Premium Leads are exclusive to Elite users and are not shared with any other Infinity members. |

How They Work

Weekly Delivery Every Sunday, Elite users automatically receive 50 new Premium Leads in their Infinity dashboard.
Exclusive Access Premium Leads are only available to Elite subscribers: they are never included in Auto List, Mirror List, or general lead pools.
High-Margin Selection Each lead is screened for:
- Verified sourcing and stock reliability
- Competitive pricing and strong profit margins
- Safe brand profile (checked against the Infinity VERO list)
- Fast Prime shipping for quick delivery

Question 5

Common Pitfalls to Avoid When Listing on eBay

Accepted Answer

++Protect your account and ensure smooth growth by following these key listing guidelines.++

Why It Matters

eBay closely monitors new seller activity. Rapid or risky listing behavior can trigger account restrictions or suspensions. By avoiding the pitfalls below, you’ll keep your account healthy and scale properly.

Listing Safely and Strategically

1. Don’t List Too Many Items at Once

Start small. Avoid listing hundreds of products in a single day: this looks unnatural to eBay’s system.

Anything under 200 listings per day is considered safe. | A steady listing rhythm signals organic growth to eBay’s algorithm. |

2. Increase Daily Listing Volume Gradually

Raise your listing amount exponentially, not all at once:

Day 1 → 10 listings
Day 2 → 20 listings
Day 3 → 30 listings | Gradual increases help build trust and prevent account flagging |

3. Avoid Duplicate Listings

Do not list the same item more than once. Duplicate listings confuse buyers and violate eBay policy. Infinity automatically detects and blocks duplicates to protect your account. Too many duplicate listings can result in a shadow ban.

4. Avoid VERO (Intellectual Property) Items

Never list branded products that are part of eBay’s Verified Rights Owner (VeRO) program. Infinity maintains an updated list of known VeRO brands and will block your attempt if you try to list one. ||| Listing VeRO-protected items can result in account suspension or per

Question 6

What Are Order Tokens and How Do I Buy Them?

Accepted Answer

++Order Tokens allow Infinity to place and fulfill your eBay orders automatically.++

Overview

Order Tokens are the credits Infinity uses to place orders on your behalf. Each time Infinity processes and fulfills an order automatically, one token is deducted from your account balance. | 1 Order Token = 1 Automated Order |

How It Works

Automatic Usage Every time Infinity places an order for you, including handling fulfillment, shipment, and tracking, one token is used. If your token balance reaches zero, Infinity will pause automatic ordering until you top up.
Cost per Token Each token costs $1 per order.
Keep a Healthy Balance Maintaining a positive token balance ensures no orders are skipped or delayed. When your balance runs low, Infinity notifies you to add more.

How to Buy More Tokens

Go to your dashboard: https://www.infinitybot.io/dashboard/profile
Scroll to “Manage Order Tokens.”
Click “Buy More.”
Choose how many tokens you want to purchase and complete checkout. Your tokens will be added instantly to your account after payment. | You can top up anytime, tokens never expire. |

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