Question 1

How to Set Up Full Automation in Infinity (Step-by-Step Guide)

Accepted Answer

++Save time, scale faster, and let Infinity handle your eBay business automatically.++

Why Full Automation Matters for eBay Sellers

Time is the most valuable resource for side hustlers and growing eBay sellers. With Infinity’s full automation setup, you can save hours every week and ensure that your business runs smoothly in the background. This guide will walk you through the exact steps to set up billing, payment, and Amazon account setup so you can fully automate your dropshipping workflow.

Step 1: Billing Information Setup

Go to your dashboard: https://www.infinitybot.io/dashboard/profile
Under Billing Information, click Add.
Enter your business billing details accurately. | This ensures the correct billing address is used when we place the order on your behalf. |

Step 2: Payment Information Setup

Navigate again to your Profile page: https://www.infinitybot.io/dashboard/profile
Under Payment Information, click Add.
If you’re using the Amazon Prime Store Card (recommended — offers 5% cashback on all orders), enter a random expiration date in the future (for example, 06/30). | This ensures the correct payment information is used when we place the order on your behalf. |

Step 3: Amazon Account Setup

Go to Accounts: https://www.infinitybot.io/dashboard/accounts
Click Add under Amazon Account Information.
Enter your Amazon email, password, and 2FA OTP (TOTP).

H

Question 2

Technical Issues with Ordering (Error Explanations)

Accepted Answer

++Encountered an error while Infinity tried to place an order for you? Here’s what each message means and how to resolve it.++

Common Ordering Errors and How to Fix Them

1. “Account Login Failed”

Meaning: Infinity was unable to log into your Amazon account to place an order on your behalf. Fix: Follow these three checks:

Verify your credentials: Ensure your Amazon email, password, and TOTP (2FA) are entered correctly under: https://www.infinitybot.io/dashboard/accounts Sections: Amazon Account Information, Billing Information, Payment Information.
Disable Passkey Login: On Amazon → Account → Login & Security → Passkey → Delete any existing passkeys.
Set Authenticator as Primary 2FA: On Amazon → Account → Login & Security → Two-Factor Authentication → Primary Method → choose your authenticator app (Authy or Google Authenticator). ||| Passkeys and SMS 2FA methods can cause automated login failures. Always use TOTP and make sure it is the primary method.

2. “Internal Error”

Meaning: Either Amazon or Infinity is experiencing a temporary outage. Fix: Please manually retry in a bit our systems automatically recover as soon as the issue is resolved. | No action is needed from your end. This is a temporary technical issue. |

3. “No Matching Shipping Options”

Meaning: Amazon cannot ship the item to your buyer’s address due to regional restrictions. Example: a product that violates **C

Question 3

Understanding eBay Selling Limits (And How to Increase Them)

Accepted Answer

++Learn how eBay selling limits work and how to raise them strategically.++

What Are eBay Selling Limits?

eBay sets monthly selling limits to help new and growing sellers manage risk and maintain buyer trust. These limits cap both:

The number of items you can list
The total dollar value of items you can sell per month | Selling limits ensure your business scales steadily while keeping eBay’s marketplace healthy. |

Does Infinity Have Listing Limits?

We also limit your listings based off of the pricing plan to which you are subscribed. These limits cap only:

The number of items you can list
Not the $ value of the items you list

Where to Find Your Limits

You can check your monthly selling limits anytime:

Go to Seller Hub
Scroll to the Monthly Limits section under the Overview tab Example display:

“You’ve listed or sold 0 items of your 10,000,000 item monthly limit. You can sell up to $50,000,000 more.”

Types of Limits

Account Limits

The total number and value of all items you can sell each month.

Category Limits

Restrictions applied to specific categories (e.g., Electronics, Clothing) when you’re new to selling in them. ||| Listing in the correct category is essential: miscategorizing items to bypass limits violates eBay policy. We ensure this doesn't happen to you.

How to Increase Your Limits

Automatic Review eBay automatically reviews your account every month. If your performance is st

Question 4

What Does Mirror List Do?

Accepted Answer

++Quickly create optimized eBay listings from Amazon products using ASINs.++

Overview

Mirror List is a tool inside Infinity that lets you instantly create optimized eBay listings from one or more Amazon ASINs (Amazon product identifiers). It automates every part of the listing process, from title optimization to VERO screening, so you can scale faster without manual work. | Mirror List turns Amazon product data into ready-to-sell, eBay-optimized listings in seconds. |

How It Works

1. Input ASINs

Enter one or more Amazon ASINs into the Mirror List text box. You can input them:

Individually: e.g., B071SGZ7CK
Or in bulk: comma-separated (e.g., B071SGZ7CK, B0C6HVJCD3, B0BPXMNR7Y)

2. Click “List”

Once you click List ASINS(s), Infinity automatically creates listings for each ASIN. No manual setup is required, the process takes just a few moments.

3. Automated Optimization

Each listing generated through Mirror List is automatically optimized for:

Title: keyword-rich and eBay-friendly
Pricing: calculated for profitability and competitiveness
Profit Margin: adjusted to meet your target markup
Shipping Speed: synced with Amazon Prime delivery times
Item Specifics: matched to the correct eBay category attributes
VERO Screening: checked against Infinity’s live VERO database to prevent restricted listings | Every listing is fully compliant, competitively priced, and optimized for fast sales. |

Ex

Question 5

Automated Marketing Campaign Setup

Accepted Answer

++Set up an automated eBay Promoted Listings campaign using rule-based targeting.++

What Is an Automated Promoted Listings Campaign?

An automated Promoted Listings (General) campaign allows eBay to automatically promote all current and future listings that meet your rules, removing the need for manual listing selection. | This setup ensures consistent visibility while keeping ad management fully hands-off. |

Where to Start

Navigate through your eBay account to: Sell → Advertising → Create new campaign → Promote your listings → General

Campaign Setup Steps

Create Campaign

Click Create new campaign
Select Promote your listings
Choose General

Add Listings (Rule-Based)

Click Add listings
Select Rule based
Click Create new rule ||| Rule-based campaigns automatically include new listings that meet your criteria.

Configure Rule

Define listing criteria (category, price range, quantity, etc. or choose all)
Save the rule

Set Ad Rate

Select Fixed ad rate
Enter 3–4% | This range balances visibility and ad cost for most listings. |

Campaign Settings

Enter a Campaign name
Set End date to Continuous

Launch Campaign

Review all settings
Click Launch campaign

Important Notes

All future listings that match the rule will be added automatically.
You can edit rules or ad rates at any time.
Performance improves when combined with competitive pricing and fast handling

Question 6

How to Connect Your eBay Account to Infinity

Accepted Answer

++Easily connect your eBay seller account to Infinity in just a few clicks.++

Step-by-Step: Connect Your eBay Account

Go to your Infinity dashboard → https://www.infinitybot.io/dashboard/accounts
Under “eBay Account Information”, click Connect
You’ll be redirected to eBay’s secure authorization page
Click Approve to grant Infinity access to manage your listings and orders
That’s it your eBay account is now successfully linked! | | You only need to connect once. Infinity will stay linked unless you manually revoke access from your eBay account settings. | |

Why Connect Your eBay Account?

Connecting your eBay account allows Infinity to:

Sync your listings automatically
Manage inventory and prices in real time
Process orders hands-free | Once connected, Infinity handles your entire eBay workflow automatically. |

You only need to connect once. Infinity will stay linked unless you manually revoke access from your eBay account settings.

After Connecting

Once connected, Infinity will begin syncing your account automatically:

Manage pricing and stock for your active listings
Track orders and inventory
Enable automated sourcing and fulfillment ||| If you have multiple eBay accounts, make sure you signed into the correct account.

Troubleshooting

If you encounter any issues during connection:

Ensure you’re logged into the correct eBay seller account
Clear browser cookies and try again
Reach out to support we'll get to

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