How to Use Manual Order (and What It’s For)

Easily place orders that weren’t processed automatically — Infinity handles the rest.

Overview

The Manual Order feature is used when an order was not placed automatically by Infinity for any reason.

Instead of fulfilling it yourself, you can use Manual Order to have Infinity place it on Amazon, mark it as shipped, and update eBay with valid tracking: just like an automated order.

Manual Order ensures no sale ever slips through the cracks.

How It Works

Enter the eBay Order Number

Go to the Manual Order section in your dashboard and enter the full eBay order ID.

Example: 01-253224-3243

Infinity Places the Order

Infinity will automatically:

- Place the order on Amazon
- Mark it as Shipped on eBay
- Add verified tracking from a trusted carrier (Zinc)

Requires One Auto Order Credit

Each Manual Order requires one Auto Order credit, which covers automated fulfillment and tracking services.

Credits cost $1 per order.

You can purchase more credits here:

https://www.infinitybot.io/dashboard/profile

When to Use Manual Order

Use Manual Order if:

Infinity failed to automatically place an order
You created a listing manually outside of Infinity
An order was received while your automation was paused
You want Infinity to handle a one-off order manually

Manual Order gives you full flexibility to process exceptions without doing it yourself.

Updated on: 28/10/2025

Was this article helpful?

Thank you!