What Is The Needs Tracking Page?
Last updated: April 16, 2026
See your recent eBay orders and add tracking numbers to the ones that need them.
What This Page Does
After you ship an order, eBay wants to know the tracking number. The tracking number is the code that the shipping company (like UPS, USPS, or FedEx) gives you so the buyer can see where their package is.
The Needs Tracking page shows you your most recent eBay orders. Each order tells you if it already has a tracking number or not. The ones that don't have one need you to add it.
Example
Imagine you shipped a phone case to Sarah yesterday. Amazon gave you a tracking number like 1Z999AA10123456784.
On the Needs Tracking page, Sarah's order will show a red "No Tracking" label. Click the Add Tracking button, paste the tracking number, and hit submit. Now eBay knows the order is on the way, and Sarah can see the package coming.
If you look at older orders that already have tracking added, you'll see the tracking number right there in the list instead of a red label.
How To Use It
- Open the Needs Tracking page from the sidebar.
- Look for rows with a red "No Tracking" label. These are the orders that need you.
- Click Add Tracking on that row.
- Paste the tracking number you got from Amazon (or wherever you bought the item).
- Click Submit. The red label disappears and the tracking number shows up.
Why It Matters
- eBay requires tracking. If you don't upload a tracking number, eBay may not protect you if the buyer claims the package never arrived.
- Buyers want to know where their package is. Adding the tracking number lets them check on their own instead of messaging you.
- Your account stays healthy. eBay rewards sellers who upload tracking fast with better search visibility.
A good habit is to check the Needs Tracking page every day after you've shipped orders. It takes just a few seconds per order.
