Help Center Back to Infinity

Guides for Success

We are here for one reason. That is for YOU to succeed :)

Getting Started

Understanding Your Dashboard

Customer Service

Configuring Messaging Automation Handling eBay Cases and Disputes Handling Order Cancellations Handling Payment Disputes (Chargebacks)How To Deal With Item Not Received Requests How To Handle Returns What Is The Communications Page?

Tracking

Common Pitfalls to Avoid When Entering Tracking for Your Order

Profit Optimization

Configuring Offer Automation Free Shipping Supplies, How To Claim Ebay Quartlery Promo How Prime for Young Adults Can Boost Your Profits (and How to Register)Improving Sell-Through: Refreshing Your Old or Inactive Listings Optimizing Your Profitability with the Prime Store Card Understanding eBay Selling Limits (And How to Increase Them)Understanding Sales Tax for eBay Sellers (and How to Purchase Tax-Free)What Is The Listing Performance Page?What Is The Markup Control Page?What Is The Offers Page?

Listing

Automated Marketing Campaign Setup Common Pitfalls to Avoid When Listing on eBay Complete Sourcing Guide Configuring Image Templates Configuring Your eBay Business Policies Importing Your Existing Listings Optimizing Your eBay Listing Images, Titles, and Pricing What Does Infinity's Leads Do?What Does Listing Autopilot Do What Does Mirror List Do?What Is The Cleanup Page?What Is Get ASIN by Item ID?What Is Product Finder?What Is The Catalog Page?What Is The Listing Page?What Is The Marketplace?

Marketing

Marketing: Campaigns Marketing: Promoted Listings (Ads)Marketing: Promotions Marketing: Reports Marketing: Store Emails

Feedback

Feedback Removal Request Guide

Order Fulfillment

How to Get Your Order Atlas API Key How to Use Manual Order (and What It's For)Two Step Dropshipping Guide What Are Order Tokens and How Do I Buy Them?What Is The Awaiting Shipment Page?What Is The Needs Tracking Page?